Privacy Policy

1. General information

Magnetic Innovations places great value on the protection of your privacy when processing personal data concerning the use of our website. We are naturally interested in the visitors of our website, but we do not need to know your name or such. Information about visits to www.magneticinnovations.com is only used to support technical decisions and statistical processing and is never used to identify individuals.

In our processing we follow the requirements of privacy legislation. This means, among other things, that:

• We clearly state for what purposes we process personal data. We do this through this privacy statement.
• We limit our collection of personal data, to only the personal data that is necessary for legitimate purposes.
• We take appropriate security measures to protect your personal data and also require that of parties that process personal data on our behalf.
• We respect your right to inspect, correct or delete your personal data at your request

Explanation of the terms used within the privacy statement:

• Visitor: someone who visits magneticinnovations.com. The person is not immediately a customer. You do not have to contact us or buy anything to be a visitor.
• Personal data: any information that concerns an individual / person that can be traced back to that specific individual / person.
• Processing of personal data: any action regarding the handling of personal data, such as: collecting, recording, providing and destroying personal data.

Magnetic Innovations BV’s privacy statement was last modified on 07-05-2020.

2. Use of personal data

When using our website, we obtain certain information from you so that we can offer you a good and personal service. That can be personal data. We only store and use the personal data provided directly by you, in the context of the service you have requested, or of which it is clear that it is provided to us for processing. These include data such as: name and company details, e-mail address and telephone number.

Next to customer service and sales we also collect anonymous data that is provided passively. Magnetic Innovations uses this information to make statistics and analysis about the use of this website and to improve the user-friendliness for you as a visitor.

3. Why do we use personal data?

We will only process your personal data for certain purposes. Below you will find an overview for which goals Magnetic Innovations uses your personal data.

Service and administrative purposes

• Providing customer service.
• Building and maintaining customer relations.
• Registering personal data into our database (hubspot).
• Handling orders and processing in financial administrations.
• Logistic handling.

Google Analytics

• Track how visitors use our website.
• Make various studies into type of visitors on our website.
• Process traffic data so that we can improve the user-friendliness.
• Support technical decisions and statistical processing and never identifies individuals.

Google Ads

• Process traffic data to see how effective our Ads are on Google search result pages.
• Support technical decisions and statistical processing and never identifies individuals.

Also check our cookie policy for more information.

4. Personal data storage

Magnetic Innovations does not store your personal data longer than legally permitted and necessary for the purpose for which Magnetic Innovations has received your personal data. Or for the period for which you have given permission.

5. Data disclosure to third-party partners

If necessary for proper processing, we can also provide your personal data to our third parties partners. For example, when you place an order with us, we use your personal data to process it. Below we listed our third-party partners:

• Shipping companies: for the shipment of your package.
• Communication partners: for being able to communicate personal offers and promotions via digital and non-digital communication channels.
• Database marketing partners: for managing the database and performing the analysis as mentioned under point 3.
• Newsletter partners: for sending newsletters to our customers we use Mailchimp.
• Social networks partners: social media buttons are included on our website. Or integrated on our website as a tool. With this, the administrators of these services collect your personal data.

6. Contact form and newsletter

We offer via the possibility to ask questions via a contact form, where you are asked to fill in various details to handle your question. We use the service HubSpot to provide you with the online forms. For this purpose, we forward your data to HubSpot, which processes the data exclusively at our request. The data you send us will be kept for as long as the nature of the form or the content of your e-mail requires for its complete answering and processing.

We offer a newsletter with which we want to inform interested parties about our products and / or services. We use Mailchimp to send out our newsletter. Every newsletter contains a link with which you can unsubscribe.

7. Cookies

Cookies are used on our website. Cookies are also placed via third parties engaged by us. We have made agreements with third parties that place cookies about the use of cookies and applications. However, we do not have full control over what the providers of these applications do with the cookies when they read them out. For more information about these applications and how they handle cookies, please see the privacy statements of these parties (note: they can change regularly).

Read our cookie policy for more information.

8. Google Analytics

We use Google Analytics to keep track of how visitors use our website. We have entered into a processor agreement with Google to make agreements about the handling of our data. We have allowed Google to use the obtained analytics information for other Google services, such as Ads and Adsense, so that (our) Google ads can be personalized.

The information that Google collects is anonymized as much as possible. Your IP address is expressly not provided. The information is transferred to and stored by Google on servers in the United States. Google adheres to the Safe Harbor principles and is affiliated with the Safe Harbor program of the United States Department of Commerce. This means that there is an appropriate level of protection for the processing of any personal data.

9. HubSpot

For this website we use HubSpot. This is an integrated software solution that we use to cover different aspects of sales, marketing, service and as a database to store personal data. All information collected by us is subject to this data privacy policy.

HubSpot is certified under the conditions of the “EU – U.S. Privacy Shield Framework”. For more information, see data privacy policy on the HubSpot website.

10. Third-party websites

This privacy statement does not apply to third-party websites that are linked to our website by means of links. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend that you read the privacy statements of these websites before using these websites.

11. Changes to this privacy statement

We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes.

12. Right to view, change and delete your personal data

You have the right to view, correct or delete your personal data. You can do this by sending an email to info@www.magneticinnovations.com. You can only exercise your rights to the extent that the law grants you these rights. With any request we always ask you to identify yourself to ensure that the request has been made by you.

Should you wish to report a complaint or if you feel that our company has not addressed your concern in a satisfactory manner, you may contact the appropriate authority.

13. Security and protection of personal data

Magnetic Innovations makes every effort to optimally protect your personal data against unauthorized use. We do this on the basis of organizational measures, such as the authorization of persons who have access to your personal data. If you suspect or there is a data breach, please report this immediately.

Magnetic Innovations will always inform you in case of a data breach of your personal data.

14. Contact Information

Magnetic Innovations B.V.
Habraken 2150
5507 TH Veldhoven
The Netherlands
Tel: +31 (0)40-2051718

E-mail: info@www.magneticinnovations.com
Website: www.magneticinnovations.com